Privacy Policy

Last updated November 12, 2026

We teach kids to ride. To do that we need a little information from parents, and we treat it with the same care we give your child on the turf. We never sell your information, and we never use it for anything you wouldn't expect.

What we collect

What you tell us: your name, phone number and email, your child's first name and age, and the program you're interested in. This comes from our chat assistant, our camp and contact forms, or a call or text.
Chat messages: what you type in our website chat, so a coach can pick up where it left off.
Consent records: the choices you make in the cookie banner and forms, with a random ID and a date. These never include your name or IP address.
We don't collect: payment card numbers through our website forms or chat, or Social Security numbers. Registration and your parent profile accept allergy, medical, emergency and pickup details to help coaches keep riders safe; please do not send these in website chat.

How we use it

To answer your questions, place your child in the right class, and confirm lessons and camps.
To send class updates and reminders by email, and by text if you said yes. Reply STOP to any text or UNSUBSCRIBE to any email and we'll stop.
To keep our programs safe and running well.

Our website assistant uses automated tools to answer common questions and draft replies. A coach reviews anything important, and you can ask for a person at any time. When we use outside tools to write replies, we remove phone numbers and email addresses first.

Children

Our website is for parents and guardians. We don't knowingly collect personal information directly from children under 13. If you think a child has sent us their information, contact us and we'll delete it. The only details we hold about your child are the ones you give us, including identity, class, safety information and guardian-approved media.

We never sell or rent your information. We share it only with services that help us run ArtCycle Kids, and only for that purpose: our secure database and hosting provider, our email delivery service, and our text-message service. Each is bound to protect it. We'll also share information if the law requires it, or to protect a child's safety.

Cookies and similar storage

Essential storage remembers your cookie choice and supports account sign-in and forms. If configured, Google Analytics loads only after you accept analytics. It counts program views, form completions and contact or booking clicks without sending form fields, family or rider IDs, contact details, or child data. No choice or declining means no analytics. You can withdraw consent at any time in Cookie settings. Our fonts are hosted on our own site, so your browser doesn't contact other companies just by visiting.

How long we keep it

Chat messages from families who didn't enroll: deleted after 90 days.
Enquiries that didn't become enrollments: deleted after 12 months.
Enrolled families: kept while you're with us and for as long as tax and insurance rules require.
Consent records: kept for 2 years.

How we protect it

We encrypt your information while it's sent and while it's stored. Only the coaches working with your family can see it, and they need a password plus a second sign-in code. Every access and change is recorded. If a breach ever affected your information, we would tell you as quickly as the law requires, and within 30 days.

Your privacy choices — change analytics permission

Your choices and rights

You can ask to see the information we hold about you, correct it, delete it, or stop all emails and texts. We'll confirm it's really you, then respond within 30 days. We won't treat you differently for asking.

Contact

ArtCycle Kids (ArtCycle, LLC) · We come to you · classes at schools and churches across Tampa Bay · info@artcyclekids.com · (813) 538-6855

If this policy changes, we'll update the date at the top. If a change is important, we'll ask for your consent again.